Gated Content Harnessing Data Engineering and AI Data is transforming the way businesses operate, offering new avenues for growth. And the integration of data engineering and AI has become not just a competitive edge but a necessity. In this guide, we explore four customer projects where we’ve applied our expertise to drive innovation and deliver tangible business value. Read now
CIO Report 2021 Building on the success of 2020’s inaugural survey and Covid-19 naturally shaping both our survey questions and the results, we’ve attempted to look beyond the pandemic at the longer-term changes that will affect the CIO role in the future. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Gated Content Deploying The User Experience In our previous guides, we’ve set out the background to creating a step change in your people’s IT experience. This third and final guide offers a glimpse into what living and working with h Experience 360™ looks like in practice, what differences you can expect to see from day one, and where the experience journey can take you over time. Read now
Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
CIO Report 2020 Welcome to Acora’s first CIO Report! We wanted to understand what the key priorities are for today’s CIOs, how CIOs view the biggest technology concerns of the day, and how organisations are spending their technology budgets. Read now
Gated Content Introducing our new Group CTO Meet our new Group CTO, Richard Conway! In this video, Richard shares his vision for the future, insights on leadership, and his plans to drive innovation across Acora and our customer base. Join our Insights platform today to watch the... Watch now
Gated Content Forward Thinking with Data Insights Implementing applications can be daunting, but it doesn’t have to be. Working with trusted partners to plan, deliver and maintain business solutions is the practical way forward. Evolve your decision making by using data intelligence. Read now