Cyber Security The Identity Shift Identity has become a primary target, with 𝟴𝟮% of data breaches and ransomware attacks being tied to compromised credentials. In today’s hybrid environments, legacy systems and IT infrastructure struggle to support modern security controls such as Multi-Factor Authentication (MFA) and... Listen now
Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now
Gated Content A Guide to Right-Sized Cyber Security All too often, we see CISOs taking a ‘product-centric’ approach to cyber security. By that we mean identifying a need, then simply buying the most expensive, best-in-class solution – often precisely because it’s the latest-and-greatest. Except that’s not true. There is no one solution that suits everyone. Instead, we want to introduce and encourage a risk based, right-sizing approach to cyber security. Read now
Gated Content What Is In Our Chief AI Officer’s Toolkit Since OpenAI launched ChatGPT in 2022, a wave of AI startups has emerged, each offering tools that promise to simplify processes and boost productivity. But how effective is Generative AI really in the workplace? Our Chief AI Officer highlights the top tools that make a real difference in daily work, while also pointing out which ones are simply riding the AI trend without adding much value. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Gated Content Introducing our new Group CTO Meet our new Group CTO, Richard Conway! In this video, Richard shares his vision for the future, insights on leadership, and his plans to drive innovation across Acora and our customer base. Join our Insights platform today to watch the... Watch now
Gated Content Our Group CTO’s 2025 AI Predictions Could Your AI Model Be Your Biggest Security Risk? Our Group CTO Richard Conway shares his own AI predictions for the year ahead. As businesses rapidly understand how they can adopt AI, the risk of intellectual property theft is skyrocketing.... Watch now