Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Cyber Security The Identity Shift Identity has become a primary target, with 𝟴𝟮% of data breaches and ransomware attacks being tied to compromised credentials. In today’s hybrid environments, legacy systems and IT infrastructure struggle to support modern security controls such as Multi-Factor Authentication (MFA) and... Listen now
CIO Report 2022 Building on the success of the 2021 survey, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing such as hybrid working, and how they see things developing over the coming months. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Cyber Security Threat Insight & The Evolving CISO Role Following on from our CISO Predictions released in December, our Director of Cyber Security Sales, James Fernley, shares what is on his mind ahead of 2025. From Insider Threats, to the prevalence of Ransomware, to the evolving role of a... Watch now
Gated Content Risk vs. Threat: A Strategic Approach The extent to which we understand ourselves—and, more importantly, our adversaries—has become increasingly critical, as cyber threats are no longer a matter of ‘if’ but ‘when.’ This discourse ventures into the realm of cyber security, focusing on the tangible and... Read now
Gated Content The Future of Disruptive Tech GenAI is the game-changer that’s not just knocking on the door—it’s kicking it wide open. As disruptive technologies step in to automate the repetitive, transform industries, redefine workflows, and offer massive advantages for companies that dare to embrace its potential, what does the future hold? Dive in and discover how this disruptive technology is reshaping the landscape of knowledge work. Read now
Data & AI Financial Institutions & AI Benchmarks Earlier this week, National Technology News released an article highlighting the urgency on Financial Services to adopt AI, and the rapid advancements that prominent Institutions are making in the AI space. Acora’s Group CISO Darren Humphries agrees with the direction... Read now