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A security incident can have devastating consequences when you take into account lost revenue, lost customer and employee trust, regulatory fines and damage to an organisation’s reputation. Whilst it is often the stories about the big brands that make the…
Selecting a partner for your security requirements is similar to IT procurement decisions you have made before – and will probably follow the traditional 3 questions, with a twist… Question 1: DIY or managed services? As with all IT services,…
There is still a lot of confusion surrounding the different types of IT support models, mainly because there are so many options and alternatives to in-house IT service desks out there! We thought we would explain the different types of sourcing solutions available, including near-shoring, co-sourcing and managed sourcing. IT Sourcing Models Generally, when certain business…
Almost every day we read of data breaches, the misuse of customer information or some new hacking scandal. In this environment, any company using data extensively (and don’t we all?) must grapple with ever more regulation and acute consumer pressure….
We’re delighted to announce that Colosseum Dental, one of the UK’s major providers of dentistry with over 70+ local clinics, has chosen Acora to implement its new Microsoft Dynamics solution. Acora were asked to support Colosseum Dental’s existing solution and its users…
At Microsoft Ignite this year, a conference for IT support partners, I decided to focus on security. This is a boardroom conversation right now and as I type various news stories exist about major companies who have been breached – and I imagine, a lot more…
We have talked before about the need for, the real benefits of and the importance of digital transformation (the profound transformation of business and organisational activities, processes, competencies and models to fully leverage the blend of a mix of digital technologies with…
A recent publication by Gartner focuses on the challenges global companies face when selecting an infrastructure service provider. They describe them as the following: Most enterprises’ contracts are based on statements of work that are 3 to 5 years old…
Does your company include people who do their best work at night, after office hours? Or perhaps you’ve engaged the services of a strategist from out of state who needs access to important files anytime, anywhere. For these and other…
Headline story: “TSB lacked common sense before IT meltdown, says the report.” In a word – ouch. There are several very interesting points that can be derived from this headline, and indeed the subsequent articles, the most standout points to…