Gated Content Keeping up with endpoint threats Ever-growing cyber threats are a concern for everyone. But for IT leaders, the pressure has been ramped up to a new level. Tackling this can feel overwhelming, but it doesn’t need to be. Let’s go back to basics and start with endpoint protection. Read now
Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Gated Content Bringing the IT Experience to Life As we explained in our first guide, there’s a growing awareness in our industry about the importance of the employee experience. Having looked at the ‘why’ of improving your people’s IT experience, this follow-up paper gets into the ‘how’, introducing new technology, metrics, people and thinking to create our Experience 360™ service. Read now
Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now
CIO Report 2020 Welcome to Acora’s first CIO Report! We wanted to understand what the key priorities are for today’s CIOs, how CIOs view the biggest technology concerns of the day, and how organisations are spending their technology budgets. Read now
Threat Insight & The Evolving CISO Role Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company Name Job Title Job TitleCEOMember of Cyber Security... Watch now
Gated Content CIO Report 2023 As CIOs and IT and Security leaders’ roles rapidly become more diverse, evidence from our report expressed that cutting through the noise is a shared challenge for many professionals in the IT and Cyber space. Continuing to build on the priorities and shared challenges of the UK mid-market, explore our yearly report below. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now