Gated Content Harnessing Data Engineering and AI Data is transforming the way businesses operate, offering new avenues for growth. And the integration of data engineering and AI has become not just a competitive edge but a necessity. In this guide, we explore four customer projects where we’ve applied our expertise to drive innovation and deliver tangible business value. Read now
Gated Content Keeping up with endpoint threats Ever-growing cyber threats are a concern for everyone. But for IT leaders, the pressure has been ramped up to a new level. Tackling this can feel overwhelming, but it doesn’t need to be. Let’s go back to basics and start with endpoint protection. Read now
Threat Insight & The Evolving CISO Role Following on from our CISO Predictions released in December, our Director of Cyber Security Sales, James Fernley, shares what is on his mind ahead of 2025. From Insider Threats, to the prevalence of Ransomware, to the evolving role of a... Watch now
Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now
CIO Report 2020 Welcome to Acora’s first CIO Report! We wanted to understand what the key priorities are for today’s CIOs, how CIOs view the biggest technology concerns of the day, and how organisations are spending their technology budgets. Read now
Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Gated Content What Is In Our Chief AI Officer’s Toolkit Since OpenAI launched ChatGPT in 2022, a wave of AI startups has emerged, each offering tools that promise to simplify processes and boost productivity. But how effective is Generative AI really in the workplace? Our Chief AI Officer highlights the top tools that make a real difference in daily work, while also pointing out which ones are simply riding the AI trend without adding much value. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now