Gated Content Bringing the IT Experience to Life As we explained in our first guide, there’s a growing awareness in our industry about the importance of the employee experience. Having looked at the ‘why’ of improving your people’s IT experience, this follow-up paper gets into the ‘how’, introducing new technology, metrics, people and thinking to create our Experience 360™ service. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
CIO Report 2021 Building on the success of 2020’s inaugural survey and Covid-19 naturally shaping both our survey questions and the results, we’ve attempted to look beyond the pandemic at the longer-term changes that will affect the CIO role in the future. Read now
Gated Content Keeping up with endpoint threats Ever-growing cyber threats are a concern for everyone. But for IT leaders, the pressure has been ramped up to a new level. Tackling this can feel overwhelming, but it doesn’t need to be. Let’s go back to basics and start with endpoint protection. Read now
Threat Insight & The Evolving CISO Role Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company Name Job Title Job TitleCEOMember of Cyber Security... Watch now
Gated Content Successful M&A IT Integration Most research indicates that only 50% of M&A deals actually result in an increase in overall shareholder value. Having assisted organisations with this challenge over the years, we’ve put together 10 top tips to highlight some of the key areas to consider in order to make any merger or acquisition IT project a success. Read now
Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now
Gated Content Forward Thinking with Data Insights Implementing applications can be daunting, but it doesn’t have to be. Working with trusted partners to plan, deliver and maintain business solutions is the practical way forward. Evolve your decision making by using data intelligence. Read now